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IT Crisis Management

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When IT Projects Go Awry

It happens to many companies at one time or another - an important IT project that seemed simple at first has ballooned into a major headache - it's costing the company time, money, and is seriously straining relations with your IT staff. Perhaps your company could use a helping hand. SynaTree has experience in a variety of IT "nightmare" situations, from network outages and upgrades run afoul to major programming efforts which seem to have stalled.

An example of our experience - another Web Design company (who asked not to be identified by name) contacted SynaTree after a particular website client had gotten dangerously behind schedule and the project seemed like a hopeless failure. Within less than 40 hours, the client had a fully functional platform that the customer was thrilled with.

In a more classically "IT" example, SynaTree assisted a public school that couldn't seem to get a particular online application to work. After ruling out all of the likely culprits, and spending hours pulling their collective hair, the school IT administrator called SynaTree for help. Within one and a half hours, SynaTree had tracked the problem to outdated firmware within a network switch and fixed the problem remotely.

When your company finds itself in over its head in Bug-infested waters, SynaTree is available to help.

Last Updated ( Saturday, 23 February 2008 05:06 )
 

EE Austin and Son, Inc.

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EE Austin Logo
February 2008 - SynaTree is pleased to announce the completion of a brand-new website for EE Austin & Son, an Erie-based construction firm that boasts over 100 years in operation and an impressive client list, including Hamot Medical Center and the Chautauqua Institution.

 

SynaTree designed and implemented a new site from scratch, starting with source materials provided by the client. "We wanted to achieve the feeling of blueprints, but maintain a fresh, modern edge," lead developer and SynaTree partner David Baltusavich explained. The site is part of an ongoing effort to streamline the way EE Austin interacts with customers - past, present, and perspective, which will include additional functionality over time. "The great thing about our Web Content Framework is that it grows along with the needs of clients like EE Austin, so if they want to implement some back-office functionality for their employees, or build in some other features down the road, we have the ability to accommodate that in a timely manner," Baltusavich said.

Visit EE Austin's new site at http://www.EEAustin.com

EE Austin & Son, Inc.

Last Updated ( Saturday, 23 February 2008 04:53 )
 

Erie Promotions and Expos, Inc.

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Erie Promotions Logo
January 2008 - Erie Promotions and Expos, Inc, is a North East, PA based corporation that hosts several major expos each year in three states and boasts some of the largest and most successful expos in the nation. SynaTree was honored to be Erie Promotions' first choice when they wished to upgrade their web infrastructure to allow management to publish their own content and also develop new marketing and sales opportunities.

 

Erie Promotions wanted to do more than just a face-lift on their existing sites - in fact, SynaTree left the existing site's look and feel essentially unchanged. However, after implementing Spark, the company's flagship Web Content Framework, Erie Promotions has the ability to deploy time-critical information instantly and easily. Updating show sponsors, adding banner advertisements, and providing downloadable forms to show exhibitors are now easy tasks completed by moderately skilled staff without needing to contact technical support.

SynaTree transitioned all seven Erie Promotions websites to the Spark system within a brief period of just 2-3 weeks for each site.

In addition to the basic ability to manage their own content, Erie Promotions' managers can now envision a host of new possibilities previous unexplored on their previous website. SynaTree continues to work with Erie Promotions to implement turnkey business solutions that will reduce paperwork and make operations more efficient and more transparent to customers.

Visit the Erie Promotions Homepage (with links to other Erie Promotions Expo sites): http://www.eriepromoandexpo.com/

 

 

Last Updated ( Tuesday, 25 March 2008 13:03 )
 

Marine Trades Association of WNY

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Marine Trades Association Logo

December 2007 - When the Marine Trades Association of Western New York approached SynaTree in late November of 2007 regarding their website, it had been left mostly unchanged for several years and was becoming a liability rather than an asset to the organization. SynaTree was able to deploy a new site from scratch, implementing our Spark framework. Within a period of just two weeks after the launch of the new site, MTAWNY saw the number of fully qualified, real human visitors to their website climb from practically zero to over 150 visits per day, with an average bounce rate less than 30%.

  • Integrated existing association member information into an interactive Google Map
  • Custom profiles for each member of the organization (including Content Management ability for each profile)
  • Rapid turnaround time

Visit the Marine Trades Association website: http://www.buffaloboating.com

Last Updated ( Saturday, 23 February 2008 05:32 )